Privacy Policy

1. Who we are

360Sports is a sports-focused digital platform operated by 360 Media Holdings Ltd. If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

2. Information we collect

We may collect the following categories of information:

Account information

When you register for an account, we may collect your name, username, email address, phone number, password and other account details.

Profile information

We may collect profile details you choose to provide, including profile photo, biography, favourite teams, favourite competitions and other optional user preferences.

Subscription and billing information

If you purchase a subscription or paid service, payment processing may be handled by Apple, Google or other authorised payment partners. We may receive limited transaction-related information such as subscription status, product type, territory, renewal status and payment confirmation, but we do not store full payment card details unless expressly stated.

Usage information

We may collect information about how you use the app and services, including pages viewed, features used, clicks, session activity, content interactions, search queries and time spent in the app.

Device and technical information

We may collect device type, operating system, app version, IP address, language, timezone, device identifiers, crash reports, diagnostics and network information.

Content and communications

If you use chat, creator channels, fan communities or other interactive features, we may collect messages, posts, comments, uploads and other content you choose to submit through the platform.

Fantasy and engagement data

We may collect information related to fantasy sports activity, predictions, selections, participation history, rankings, gameplay interactions and related engagement metrics.

Cookies and similar technologies

If you use our website or web-based services, we may use cookies, pixels and similar technologies to improve functionality, analyse traffic and support service performance.

3. How we use your information

We may use personal information for the following purposes:

• to create and manage user accounts
• to provide access to the 360Sports platform and its features
• to operate live scores, fantasy sports, creator channels, chat and community functions
• to process subscriptions and manage entitlements
• to personalise content, recommendations and user experience
• to communicate with you about your account, updates, service changes and support matters
• to improve app performance, features and product development
• to monitor security, prevent fraud and enforce our terms
• to comply with legal and regulatory obligations
• to analyse service usage and engagement trends

4. Legal basis for processing

Where applicable under data protection law, we process personal information on one or more of the following grounds:

• the performance of a contract with you
• our legitimate interests in operating, improving and securing the service
• your consent, where consent is required
• compliance with legal obligations

5. Sharing of information

We may share information with:

• service providers and technical vendors who support hosting, analytics, communications, customer support, payments, moderation and app functionality
• platform providers such as Apple and Google where necessary for subscriptions, app distribution or compliance
• sports data, content or infrastructure partners where required to operate features within the service
• professional advisers, auditors, insurers and legal counsel
• law enforcement, regulators or other authorities where required by law or where reasonably necessary to protect rights, safety or the integrity of the service

We do not sell personal information to third parties in the ordinary course of business.

6. User-generated content

If you post content, comments or messages within public or semi-public areas of 360Sports, that content may be visible to other users. You should only share information that you are comfortable making available within those areas.

We reserve the right to monitor, review, moderate or remove user content where necessary to enforce our policies, protect other users or comply with law.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, maintain business and legal records, resolve disputes, enforce our agreements and comply with law.

Retention periods may vary depending on the type of information and the reason it was collected.

8. International transfers

Your information may be processed in countries other than your country of residence. Where this occurs, we take appropriate steps to ensure that such transfers are subject to adequate safeguards in line with applicable law.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration. However, no platform, application or internet transmission can be guaranteed to be completely secure.

10. Children

360Sports is not intended for children under the age required by applicable law to use the service without parental or guardian authorisation. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information inappropriately, please contact us so that we can take appropriate action.

11. Your rights

Depending on your location, you may have rights including the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your information
• object to certain processing activities
• request restriction of processing
• request transfer of your information where applicable
• withdraw consent where processing is based on consent

To exercise any such rights, please contact us at office@360sports.co

12. Third-party services

The app may contain links to third-party services, content or integrations. We are not responsible for the privacy practices of third-party services that are not controlled by 360Sports. You should review their policies separately where relevant.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app, on the website or otherwise communicated where appropriate. Your continued use of the service after an updated policy becomes effective will be treated as acceptance of the revised version, where permitted by law.

14. Contact